Given the competition and the growing significance of data, data analytics proves a modern technological solution that involves examining datasets to derive conclusions on the information they contain. It enables you to use raw data, identify patterns to get valuable business insights. Data Analytics also deals with assessing business data that can further convert into insights to help businesses use real-time business data to make informed decisions, identify trends and patterns, and make near to accurate projections.
Softwood is one of the leading data analytics companies that helps you leverage raw datasets to benefit your business. We work as the data analytics support partner for companies from a range of industries, including retail, pharmaceutical, healthcare, banking, etc. Partnering with Softwood enables you to use business data, examine it, and transform it into business-ready information.
As one of the best data analytics support companies, Fidel offers the most comprehensive data analytics support covering a wide range of services.
Fidel works with departments across various verticals of the organization, identifies data sources, and then works closely with the team to pick out key data, cleanse it, and compile it in a database or a repository. We deploy bilingual business analysts, and onsite engineers to ensure data security, confidentiality, and quality.
Our expert data professionals leverage various tools and technologies, coupled with their experience to identify key impact areas. They then start working on the data. Our data scientists work onsite to model the data and ensure iterative work to achieve the desired goals.
Our data professionals use the latest and business-specific tools, and technologies develop reports and maintain them on an ongoing basis. Some of them include Domo, Tableau, and Power BI.
Fidel’s data professionals work with a range of AI engines, and Chatbots to create data that further proves helpful in training the engines. Our expertise in several South Asian and ASEAN languages, helps us provide other services such as transcriptions and annotations, to deliver data in a format relevant to the client’s business.
Our comprehensive sentiment analytics helps clients align their operations and bring in improvements based on customer feedback. We do so through contact center analysis, wherein our experts collect data for analysis, transcription, and then conduct thorough sentiment analysis to understand the client’s pain points, and their concerns while dealing with a particular service.
We apply the latest and relevant tools and techniques to measure the effectiveness of market spending and project RoI. Besides, our data scientists help you fetch the necessary insights from your social media efforts to understand customer sentiments, and also identify market trends. We also help you improve multi-channel attribution models to find the most effective marketing channels for optimal and sustainable results.
To help you analyze your customers, and know them well to devise strategies that work, provide offerings that resonate with them, and create services and products that they need.
Our performance analytical support helps you leverage data relating to the performance of every unit across the organization. The insights prove a guideline to bring the necessary improvements in departmental and organizational performance, thereby also increasing customer satisfaction levels.
We have a team of experienced and certified data professionals that use the latest tools and technologies, and leverage their experience, along with business-specific strategic expertise to ensure the best results.
Our range of data analytical support services include performance analytics, HR analytics, sales analytics, marketing analytics, customer analytics, etc. The range of our services and expertise makes us a bankable data analytics support partner amidst the competitive business environment.
We continue to work with a range of industries and businesses of varying sizes across the business horizon. That enables us to handle more complex projects and deliver sustainable analytical solutions to our clients.
We follow an organized data analytics process that involves everything from understanding your requirement to providing insights that help you resolve your business concerns, and make the necessary improvements to achieve the objectives.
